Thank you for choosing Trend Purse! We want to ensure you have a smooth and enjoyable shopping experience. Please read the following information regarding our order and return policies:

Order Process

Placing an Order:

1. • Browse our collection and click on the desired item to view product details.
   • Select your preferred color, size, and quantity, then click “Add to Cart.”
   • Review your cart, proceed to checkout, and follow the instructions to complete your purchase.

     Order Confirmation:

     • After completing your purchase, you will receive an order confirmation email with details of your order and a unique order number.
       Order Processing:
       • Orders are typically processed within business days. You will receive a shipping confirmation email once your order is on its way.

Shipping and Delivery

• We offer standard and express shipping options.
• Shipping costs are calculated at checkout based on the destination and weight of your order.
• You can track your order using the provided tracking number in the shipping confirmation email.

Returns and Exchanges

We want you to be completely satisfied with your Trend Purse purchase. If you’re not satisfied or if there’s an issue with your order, please review our return and exchange policies:

Eligibility:

To be eligible for a return or exchange, items must be unused and in the same condition as received. The original packaging must be intact.

Initiating a Return:

Contact our customer service within days of receiving your order to initiate a return or exchange. Provide your order number and details of the issue.

Return Shipping:

Customers are responsible for return shipping costs unless the return is due to a defect or error on our part.

Refunds/Exchanges:

Refunds will be processed to the original payment method once we receive and inspect the returned item.

Exchanges are subject to product availability. If the desired item is not available, a refund will be issued.

Contact Us

If you have any questions or concerns about your order or the return process, please contact our customer service team.